Terms and Conditions Terms and Conditions Article 1 [Purpose) The purpose of these terms and conditions is to stipulate rights, obligations and responsibilities between the company and members, as well as other necessary matters in relation to the use of services provided by Maalsam operated by PNL Communications Inc. (“Company”). Article 2 (Definition of Terms) Definitions of terms used in these Terms and Conditions are as follows. ① "Service" means all related services that "members" can use regardless of any equipment (including various wired and wireless devices such as PC, TV, and portable devices). ② "Member" refers to a customer who accesses the "service" of the company, concludes a use contract with the "company" in accordance with these terms and conditions, and uses the "service" provided by the "company". ③ "ID" means a combination of English letters and numbers arbitrarily designated by "members" and approved by "company" for identification of "members" and use of "services". ④ "Password" means the combination of English letters, numbers, and special symbols set by the "member" to confirm that the "member" is a "member" that matches the "ID" given to the "member" and to protect the confidentiality. ⑤ "Post" means the sign, text, voice, sound, image, informational text, photo, video, and various files and links posted on the "service" by a "member" when using the "service" Article 3 (Publication and Amendment of Terms and Conditions) ① "Company" notifies “members” the contents of these terms and conditions by posting them on the site or in other ways so that "members" can easily understand. ② The "Company" may revise these Terms and Conditions to the extent that it does not violate relevant laws, such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter the "Information and Communications Network Act"). ③ When the "company" revises the terms and conditions, "company" shall notify it along with the date of application and the reason for the revision with the current terms and conditions from 7 days before the effective date of the revised terms to the day before the effective date in accordance with the method of Paragraph 1. However, in the case of amendments to the terms and conditions unfavorable to members, in addition to the notice, the company shall notify clearly within the service for a certain period through electronic means such as e-mail, e-mail message, and checking consent when login etc. ④ The company deems that members consent the revised the terms and conditions, in the case of the members does not express refusal within the 30-day period, even if the company already has clearly notified the members that case along with the amendment of the terms and conditions in accordance with the preceding paragraph. ⑤ If the member does not agree to the application of the revised terms and conditions, the company cannot apply the revised terms and conditions, and in this case, the member may terminate the use contract. However, if there are special circumstances in which the existing terms and conditions cannot be applied, the company may terminate the contract of use. Article 4 (Interpretation of Terms and Conditions) ① The "Company" may have separate terms and conditions and policies (hereinafter "Paid Service Terms, etc.") for "Paid Service" and individual services, in the event of any conflict with these terms and conditions, the "Paid Service Terms, etc." shall take precedence. ② The Company shall comply with the "Paid Service Agreement, etc." and related laws or commercial practices for matters or interpretations not set forth in these Terms and Conditions. Article 5 (Conclusion of use contract) ① The contract of use is concluded when a person who wants to become a "member" (hereinafter "subscription applicant") agrees to the terms and conditions, applies for membership, and the "company" approves this application. ② In principle, the "company" approves the use of the "service" for the application of the "subscriber". However, the "Company" may not approve the application for each of the following subparagraphs or terminate the use contract afterwards. 1. In case the applicant for membership has previously lost his/her membership status under these terms and conditions 2. In case it is not your real name or if you use someone else's name 3. In case you provide false information or do not provide information when "company" demand you 4. In case a child under the age of 14 does not obtain the consent of a legal representative (parent, etc.) 5. In case the approval is not possible due to reasons attributable to the user or if the application is made in violation of all other stipulated matters 6. In case of serious harm to the work environment by verbal abuse, sexual harassment, disturbance, personal infringement, or threatening expressions to the staffs and tutors of "Maalsam" and interfere with communication, operation and class 7. In the case of disclosing or distributing unfounded facts or false facts in relation to the classes and services of the "Maalsam" to damage the reputation and credibility of the company ③ In the application pursuant to Paragraph 1, the "company" may request real name verification and identity verification through a specialized institution depending on the type of "member". ④ The "Company" may withhold approval if there is no room for service-related facilities or if there is a technical or business problem. ⑤ In the event that the application for membership is not accepted or withheld in accordance with paragraphs 2 and 4, the "Company" shall, in principle, notify the applicant it. ⑥ The time of establishment of the contract of use shall be the time when the "Company" indicates completion of the subscription in the application process. ⑦ The "Company" may differentiate the use of "Members" by classifying them by grade according to the company policy and subdividing the hours of use, the number of times of use, and the service menu. Article 6 (Change of Member’s Information) ① "Members" can view and modify their personal information at any time through the personal information management page. However, the name (real name) and e-mail (ID) required for service management cannot be modified. ② "Members" should make changes through online or notify "Company" the changes by e-mail or other methods if the information entered at the time of membership application is changed. ③ The "Company" is not responsible for any disadvantages caused by the "Member" did not notify "Company" the changes in Paragraph 2. Article 7 (Obligation to protect personal information) The "Company" shall endeavor to protect the personal information of "Members" in accordance with the relevant laws such as the "Information and Communications Network Act". For the protection and use of personal information, the company is subject to the relevant laws and the privacy policy of the "company". However, the privacy policy of the "company" does not apply to linked sites other than the official site of the "company". Article 8 (Obligation for management of "ID" and "Password" of "Member") ① "Member" is responsible for managing "ID" and "password" of "Member", and it should not be used by a third party. ② The "Company" could restrict the use of the "ID" of “Member”, if there were concerns that the personal information of "Member" would be leaked, "Member" would be anti-social or against good customs or would be mistaken for the operator of the "Company" or the "Company". ③ If the "member" recognizes that the "ID" and "password" are stolen or used by a third party, the "member" must immediately notify the "company" and follow the instructions of the "company". ④ In the case of paragraph 3, the "Company" is not responsible for any disadvantages caused by the "Member" not notifying the "Company" or not following the instructions of the "Company" even if notified. Article 9 (Notice to "Member") ① In the case of the "Company" notifies the "Member", unless otherwise specified in these Terms and Conditions, it can be done through the e-mail address or e-mail within the service. ② The "Company" may replace the notice in Paragraph 1 by posting on the bulletin board of the "Company" for more than 7 days in the case of a notice to all "Members". Article 10 (Obligations of "Company") ① The "Company" shall not engage in acts prohibited by the relevant laws and these Terms and Conditions or contrary to good customs and shall make every effort to provide the "Service" continuously and stably. ② The "company" should have a security system to protect personal information (including credit information) so that "members" can safely use the "service", and disclose and comply with the privacy policy. ③ In the case of the "Company" recognizes that the opinions or complaints raised by the "Member" in relation to the use of the service are justified, "Company" should solve it. The company shall use the bulletin board for opinions or complaints raised by "members" or delivers the processing process and results to "members" through e-mail, etc. Article 11 (Obligations of "Member") ① "Members" shall not engage in the following acts. 1. Registration of false information when applying or changing 2. Stealing other people's information 3. Change of information posted by "Company" 4. Transmission or posting of information (computer programs, etc.) other than those specified by the "company" 5. Infringement of intellectual property rights such as copyrights of the "Company" and other third parties 6. Acts that damage the reputation of the "Company" and other third parties or interfere with business 7. Acts of disclosing or posting obscene or violent messages, images, voices, and other information that goes against public order and morals on the "Service" 8. Acts of using the "service" for profit without the consent of the company 9. Any other illegal or unfair acts 10. The following acts that interfere with operation and classes by violating the human rights of staffs and tutors 1) Abuse, sexual harassment, disturbance, personality infringement, and threatening expressions unrelated to class to staffs and tutors 2) Words and actions that may cause serious psychological damage to staffs and tutors Article 12 (Provision of "Service", etc.) ① The company provides the following services to its members. 1. video class service 2. Diagnostic evaluation service 3. Educational information provision and counseling service 4. All other services provided to “members” through additional development by the “company” or partnership agreements with other companies ② The Company may divide the "Service" into certain scopes and specify the available hours for each scope separately. However, in this case, the contents should be notified in advance. ③ The "Company" may temporarily suspend the provision of "Service" in the event of maintenance, replacement and breakdown of information and communication facilities such as computers, communication interruption, or operational reasons. In this case, the "Company" notifies the "Member" by the method set forth in Article 9 (Notification to the "Member"). However, if there is an unavoidable reason that the "Company" cannot notify in advance, it can be notified afterwards. ④ The "Company" may conduct regular inspections if necessary for the provision of services, and the period of regular inspections will follow the notice on the service site. Article 13 (Change of "Service") ① The "Company" could change all or part of the "Service" provided for operational and technical needs, in cases of there are significant reasons. ② In the case of there is a change in the contents, method of use, and time of use of the "Service", the reason for the change, the contents of the service to be changed, and the date of provision, etc. must be posted on the initial screen of the service for at least 7 days before the change. ③ The "Company" could modify, suspend, or change some or all of the services provided free of charge for the needs of the Company's policies and operations, and there is no separate compensation to the "Member" unless there are special provisions in the relevant laws. Article 14 (Video Class Service) ① The video class service refers to a service that the tutor provides the link on the video through a note, e-mail or other method at the time set by the “member”. ② The video class service may be provided for a fee. In this case, the fee, terms of use, payment method, etc. will follow the procedure notified separately. ③ The video class service is provided based on a minimum of 4 weeks (3, 5 lessons per week). ④ The class time set by the “member” may be changed after notifying the members according to the circumstances of the operation policy and the tutors. ⑤ “Members” who use the video class service should check that there is no problem with their mic and camera. ⑥ “Members” must notify the tutor of the change in class time at least one day in advance to be able to change it. It is not possible to change classes on the same day of the class. (Available when the tutor agrees) ⑦ In the video class service, In the case of the “member” does not enter within 10 minutes from the time set by the “member”, the “member” is considered absent., and the absent class will not be resumed. ⑧ In case of the “member” does not participate even though the “Company” has started to provide video class service in accordance with paragraph 7, the video class service is deemed to have been provided and the Company does not compensate for this. ⑨ In case of the scheduled time for each video class service is not completed due to the intention or gross negligence of the “Company”, the “Company” compensates the “Member” according to the company's policy. However, in case of reasons attributable to the “member”, the company shall don’t compensate for it. ⑩ The class time of the video class service is provided in minutes (10 minutes, etc.), and there may be errors depending on the class situation of tutors and members. ⑪ Refunds for paid video class services are as follows: 1. In the case of any of the following reasons, the video class service fee (actual payment amount) paid in advance from the date of occurrence will be prorated and the balance will be refunded. 가. In the case of the “Company” is unable to provide video class service due to administrative measure on video class service 나. In the case of the “company” is unable to provide video class service due to reasons attributable to the “company” 2. In the case of the “member” cancels the use of the video class service during the period of use, the refund will be given as follows. 가. In the case of the collection period is 1 month before class starts : the full amount paid after class starts Before 1/3 of the total class time has elapsed : An amount equivalent to 2/3 of the amount paid Before 1/2 of the total class time elapses : Amount equivalent to 1/2 of the paid amount After 1/2 of the total class time has elapsed: non-refundable 나. In the case of the collection period exceeds 1 month Before class starts : Full amount paid After class starts The sum of the refundable amount for the month in which the reason for refund occurred (the amount calculated based on the one-month collection period) and the total amount for the remaining months Notice - 1 month of the above “collection period” is based on “4 weeks” - The above “total class hours” refers to the total number of classes held by this service. - “Elapsed” of class time means regular classes that have been attended, absent or canceled up to the time when the reason for the refund occurs. The meaning of attendance, absence, and cancellation is as follows. • Attendance: The learner participates in the class during the designated class time. • Absence: The learner does not attend class without permission. Cancellation: The case of the learner cancels because the learner cannot attend the designated class time (The cases of the “company” cancel a class due to reasons [including unassignments, omissions, etc.] attributable to the “company” are not included in “Cancellation”) The amount for the elapsed class is calculated based on the ‘list price’. Since the discount is a benefit provided on condition that the service be used normally as agreed upon, if a student terminates the contract midway in violation of this, the amount equivalent to the elapsed class will be refunded based on the list price, which is the amount excluding the discount applied. It is calculated and returned by deducting it from the amount actually paid (therefore, there may be no refund amount even if more than 1/2 of the total class hours are left). In the case of the refund after participating in the event or purchasing the package product, the benefits included in the product (affiliate gift vouchers and discount vouchers, devices and package components, etc.) are borne by the member, and the price is excluded from the refund amount. 3. The company should refund within 5 working days from the date the reason for the refund occurred. 4. A member may cancel the contract within 7 days from the date of signing the video class service contract in accordance with the 「Act on Consumer Protection in Electronic Commerce, Etc.」. ⑫ The class contents such as conversation contents of members using video class service may be recorded for the purpose of “service” and provided to the “company”. ⑬ The provision of recorded video of the member is disclosed only to the member, and the “company” is responsible for faithfully managing the member’s recorded file. ⑭ In accordance with clause 12, the member's recording files are safely stored on the company's recording server. ⑮ All class schedules and learning contents of “members” are provided for one month from the class start date. Article 15 (Copyright of "Post") ① The copyright of the "post" posted by the "member" on the "service" belongs to the author of the post. ② "Posts" posted by "members" on "services" may be exposed on search results, "services" and related promotions, and may be partially modified, duplicated, edited and posted within the scope necessary for such exposure. In this case, the “Company” complies with the provisions of the Copyright Act, and the “Member” can take measures such as deletion, excluding search results, and non-disclosure of the post at any time through the management function of the “Company” or “Service”. ③ In the case of the "company" intends to use the "posts" of the "member" in a way other than paragraph 2, it must obtain the consent of the "member" in advance through telephone, fax, e-mail, etc. Article 16 (Management of "Post") ① In the case of the "posts" of "members" contain the content that violates related laws such as the "Information and Communications Network Act" and the "Copyright Act", the administrator may request the suspension or deletion of the relevant "posts" in accordance with the procedures stipulated by the relevant laws, etc., "Company" must take action in accordance with the relevant laws. ② The "Company" may take temporary measures against the "Post" in accordance with the relevant laws, even if there is no request from the manager in accordance with the preceding paragraph, in the case of there is a reason for a violation of rights or if it violates other company policies and related laws. Article 17 (Ownership of rights) ① The copyright and intellectual property rights for the "service" belong to the "company". However, "posts" of "members" and works provided under the partnership agreement are excluded. ② "Company" grants "members" only the right to use accounts, "ID" and contents according to the conditions of use set by "company" in relation to the service. But "members" could not transfer, sell, and provide collateral this. Article 18 (Cancellation of Contract, Termination, etc.) ① "Members" could request withdrawal at any time through the membership withdrawal function of the service provided by the company. “Member” could apply for termination of the contract of use, and the "company" must deal with it immediately as stipulated by relevant laws. ② In the case of "member" terminates the contract, all data of the "member" should be destroyed immediately upon termination, except in case of the "company" retains member’s information in accordance with the relevant laws and privacy policy. Article 19 (Restriction on Use, etc.) ① The "Company" may restrict the use of the "Service" in stages by warning, temporary suspension, permanent suspension, etc., in the case of "member" violates the obligations of these terms and conditions or interferes with the normal operation of the "service". ② Notwithstanding the preceding provisions, the "Company" could immediately suspend the member's use of the service, in the case of “member” violates related laws, such as theft of name and payment in violation of the "Resident Registration Act", the provision and operation of illegal programs in violation of the "Copyright Act" and the "Computer Program Protection Act", and illegal communication and hacking, distribution of malicious programs and violation of access rights, that violate "Information and Communications Network Act". In the event of permanent suspension of use in accordance with this section, all “reserves” and other benefits acquired through the use of “service” will also be extinguished, and the “company” will not compensate for this. ③ The "Company" determines the conditions and details of restrictions within the scope of use restrictions in this article as stipulated in the usage restriction policy and the operation policy for individual services. ④ In the case of restricting the use of the "Service" or terminating the contract in accordance with this Article, the "Company" shall notify in accordance with Article 9 (Notification to "Members"). ⑤ "Members" could file an objection against the restrictions on use under this Article in accordance with the procedures set by the "Company". At this time, in the case of the "Company" recognizes that the objection is justified, the "Company" should immediately resume the use of the "Service". Article 20 (Limitation of Liability) ① In the case of the "Company" could not provide the "Service" due to a natural disaster or force majeure equivalent thereto, the responsibility for the provision of the "Service" is exempted. ② The "Company" is not responsible for any obstacles to the use of the "Service" due to reasons attributable to the "Member". ③ The "company" is not responsible for the reliability and accuracy of information, data, and facts posted by "members" in relation to the "service". ④ The "company" is exempted from liability in the case of transactions between "members" or between "members" and third parties through "services". ⑤ "Company" is not responsible for the use of services provided free of charge, unless there are special provisions in the relevant laws. Article 21 (Governing Law and Jurisdiction) ① The lawsuits filed between the "company" and "members" should be governed by the laws of the Republic of Korea. ② The lawsuits related to disputes between the "company" and "members" should be brought to the competent court under the Civil Procedure Act. Addendum 1. These Terms and Conditions will be effective from May 15, 2021 I have read and agree to the Terms and Conditions
